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Privacy Policy

2025-04-09 15:37:19 jinjian 545

Last Updated: March 10, 2025

 

1. Overview
NetFic ("App"), developed by Unbing International Limited, a company operating under the laws of HongKong,CHINA, located at HongKong,CHINA. Netfic is a fiction reading platform that respects user privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our App. By accessing the App, you agree to the terms outlined herein.

 

2. Data Controller
NetFic Development Team

Unbing International Limited

Email: support@netfic.net

 

3. Age Restrictions

  • The App is not directed to children under 13.We do not knowingly collect personal data from users under 13.

  • For EU/UK users, the minimum age is 16 unless parental consent is provided under local law.

  • If we discover underage usage, we will delete the account andassociated data within 72 hours.

 

4. Information We Collect

4.1 Directly Provided Data

  • Account Creation: Username,email, password (hashed), and optional profile details (e.g., readingpreferences).

  • Social Media Login: Basicprofile data (name, email) if you register via Google/Apple/Facebook.

  • Payment Data: Purchase historyand billing address (processed securely by Stripe, a PCI-DSS compliant service).

  • User Content: Bookmarks,reading progress, comments, and user-uploaded stories (encrypted at rest).

4.2 Automatically Collected Data

  • Device Information: OSversion, device model, IP address, and advertising ID (resettable indevice settings).

  • Usage Analytics: Chaptercompletion rates, feature usage, and crash logs (via Google Analytics for Firebase).

  • Cookies/Tracking: Sessioncookies for login continuity; aggregated analytics via Amplitude.

 

5. Legal Basis & Purposes of Processing
We process your data to:

  • Deliver Core Services: Synchronizereading progress across devices and recommend personalized stories.

  • Improve User Experience: Analyzeanonymized reading trends to optimize content discovery algorithms.

  • Prevent Abuse: Detectfraudulent accounts or copyright infringement in user-uploaded stories.

 

6. Data Sharing

  • Essential Third Parties:

    • Cloud Storage: Amazon Web Services (AWS) for encrypted story data.

    • Customer Support: Zendesk (ticket responses stored for 90 days).

  • Legal Compliance: Disclosedonly under valid legal requests (e.g., court orders).

  • Business Transfers: Data maytransfer if NetFic is acquired, with 30-day advance notice to users.

 

7. International Transfers
Data is stored in the United States and Germany, with transfers protected by:

  • EU-U.S. Data Privacy Framework for EU/UK users.

  • Standard Contractual Clauses (SCCs) where applicable.

 

8. Security Measures

  • Encryption: AES-256 foruser-uploaded stories, TLS 1.2+ for data in transit.

  • Access Controls: Role-basedemployee permissions and biannual security audits.

  • Bug Bounty Program: Securityresearchers may report vulnerabilities to support@netfic.net.

 

9. User Rights
You may:

  • Access/Export Data: Download reading history via Settings > Privacy > "Export My Data".

  • Correct/Delete Data: Editprofile in-app or email deletion requests to support@netfic.net (processedwithin 14 days).

  • Opt-Out of Analytics: Disable via device settings > "Limit Ad Tracking" (iOS) or "Optout of Ads Personalization" (Android).

 

10. Data Retention

  • Active Users: Data retaineduntil account deletion.

  • Inactive Accounts: Purgedafter 24 months of inactivity.

  • Legal Records: Payment transactions archived for 7 years per tax laws.

 

11. Policy Updates
Material changes (e.g., new data sharing) will be notified via in-app banners or email 30 days prior to take effect.

 

12. Contact Us
For GDPR/CCPA requests or questions:
Email: support@netfic.net

 

13. Language
This English version is legally binding. Translations are provided for convenience only.